Project Metrics

To ensure quality, project metrics are collected systematically at various stages of the project implementation. The data is analyzed using various Statistical Quality Control tools like control charts to draw inferences at the project and organizational levels. The results are used to improve the Software Development Life Cycle (SDLC) . Besides getting a simple baseline of data, these metrics should reinforce the accountability for both Project and Process leaders. Regarding number 5, it is also important that missed milestones be escalated, in case there is an impact on other work. Regarding numbers 2 and 3, the goal is to eventually have the number started equal the number completed. To ensure that quality is being maintained, initially there is a three-tier system of quality control in place. The MT types the file and leaves any doubts/blanks for editor’s perusal. Then the document is proofread for any English or typographical errors. This ensures that the final product caters to the client’s demands and needs without leaving room for errors.